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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Exit interviews were usually handled by junior managers on the HR team, but Amrita felt that given the high rate of attrition among doctors at Krisna over the past year, it was her responsibility as head of HR to talk to Dr. Vishnu Patel, a respected cardiologist who’d just given his notice. Ben Edwards/Getty Images.

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Student consulting – it does more than deliver

Tom Spencer

Your personal skills, such as confidence and time management and coping with stress, will likely be tested as you will find yourself in scenarios that stretch your capabilities in these areas. From this, you can identify any potential problems and use the experience to find a way to manage or solve these problems.

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The Right Way to Check Someone’s References

Harvard Business

Begin by saying something like, “We are seriously considering Mary to be a project manager here. For instance, “Nancy doesn’t have a lot of experience managing people”—how do you think she’ll do as a supervisor? Case Study #1: Solicit feedback from team members to focus your questions.