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Why CEOs Can’t Dance Redux

Rick Conlow

They operate in a bubble and do not attend the party. Consider GM as a case study. According to management studies, a key reason leaders derail is that they do not communicate well. According to Dr. Travis Bradberry, CEOs and other executives have the lowest emotional intelligence skills of all management levels.

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How to Develop Empathy for Someone Who Annoys You

Harvard Business

Case Study #1: Be kind and be curious about your colleague’s perspective. ” Case Study #2: Make a special effort to learn your colleague’s backstory. Rather, concentrate on similarities and things you share in common. If they drive you crazy, it’s likely that you drive them crazy, too.

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How to Build a Strong Relationship with a New Boss

Harvard Business

But it was so sensitive to me, so emotionally intelligent to me as the new manager.” New managers will be able to see through excessive boasting or kissing up pretty quickly, and most are wary of overt political operators. Case Study #1: Adapt to the boss’s communication style. ” Dillon agrees.

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The Right Way to Check Someone’s References

Harvard Business

Be sure to ask referees about the candidate’s soft skills and social and emotional-intelligence-based capabilities, says Fernández-Aráoz. Case Study #1: Solicit feedback from team members to focus your questions. Case Study #2: Think about the role’s priorities and ask for specific examples.