Remove Case Interview Remove Groups Remove Metrics Remove ROI
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Why Companies Are Creating Their Own Coworking Spaces

Harvard Business

A case in point is WeWork, the provider of coworking spaces, which has grown its enterprise customer base in the last year by 370%. But our research and reporting show this isn’t the case. We’ve separately toured and interviewed principals in more than a dozen corporate coworking spaces in the U.S.,

Company 33
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6 ways to renew (and stick to!) your CX vows

1 to 1

Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success.

Metrics 26
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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Interview an expert. Interviewing a potential client. Case studies. ROI calculator. By starting your own podcast, and interviewing other thought-leaders in your industry for your episodes, you’ll become a fantastic resource for your industry. Interview an Expert. Video presentations. Live Q & As.

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Getting the Most from an Online Customer Community

Harvard Business

In our new research , the result of interviews with more than 100 client-side practitioners from a variety of industries, we examine four of the best practices brands can follow to create the most impact with online communities. Measure the ROI. But don’t expect these rewards to keep people truly satisfied over time.

ROI 28