1 to 1

DECEMBER 13, 2021

Invest and act on great customer experience Understanding the importance of building an organizational CX competency is a crucial first step, but without an executable strategy, organizations will continue to lag industry leaders. Consider adding Voice of Customer (VoC) , analytics , interviews, and polls to your arsenal of feedback tools.

Metrics 26

Metrics Tools Case Interview Strategy 26

Consulting Success

JANUARY 29, 2018

We love being in the trenches with our clients, a case with every professional services firm. What kind of metric do you use to measure that in terms of compensation based on great client work? I began my career at a time where the consulting industry was getting a well-earned bashing by the media and by writers and thought leaders.

Development 190

Development Consulting How To Case Interview 190

Tsavo Neal

JANUARY 25, 2018

All businesses, regardless of industry, have become what I call O2O businesses—their primary marketing objectives are focused on driving people online to drive them offline. Writing a short eBook. Interview an expert. Interviewing a potential client. Interviewing a potential client. Case studies. Cold email.

Consulting 68

Consulting Advertising Case Interview Conference 68