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Are You Assessing Executive Capabilities to Close Key Gaps?

LSA Global

Creating an aligned and high performance culture that sets the stage for peak performance is about a lot more than just designing a corporate strategy and deploying the resources to deliver on it. Accurately assessing executive capabilities should alleviate bad executive hiring and promotion decisions.

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So you want to be a manager? Questions to ask before seeking that promotion

The Management Centre

Interpersonal/relational skills and emotional intelligence How do I relate to other people? How emotionally intelligent am I? Our advice: There’s no doubt that regardless of your organisation’s culture, management undoubtedly leads to a big increase in meetings. Can I listen deeply and motivate others?

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4 Strategic Growth Obstacles to Overcome as You Scale

LSA Global

High Growth Strategies. The interesting part of the McKinsey research is that the highest growth companies employ multiple growth strategies simultaneously. Do not underestimate the importance of carefully examining how work gets done before you launch an all-out strategy for growth. Misaligned and Underestimated Cultural Norms.

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Captive contact center vs. outsourcing: The most overlooked part of retail CX

1 to 1

In this blog post we’ll look at the pros and cons of a captive model versus outsourcing models and explore five ways that outsourcing contact centers can provide your company an ideal approach to improve CX, empower employees, accelerate digital transformation, and improve contact center operational KPIs.

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As a Consultant, What's Your Blindside? - Free Management Library

Consulting and Organizational Management

Share » Connect » Blog: Consulting and Organizational Development. Library Blogs Home. This Blogs Home. To Subscribe to a Blog. In my experience, they often conclude their clients have problems primarily with, for example, interpersonal conflicts, emotional intelligence and authenticity.

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The NEW & Untapped Secret of Leadership Development

Cheryl Cran

That skill is… wait for it…… the ability to harness ‘energy’ and to expand to multiple intelligence’s – there has been a lot of focus on IQ and EQ (emotional intelligence) AND there are intelligence’s that include generations intelligence, cultural intelligence, and energetic intelligence.