Benchmarking Change Management Education Retail 
Harvard Business
JUNE 3, 2016
Examples include defining and agreeing on new work practices, creating a blueprint for business processes, agreeing on changes to job roles and responsibilities, establishing new performance-management systems, training in new business skills as well as the more obvious training and education in using the new system, and so on.
Harvard Business
MAY 3, 2016
Executive education students at Harvard Business School. HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. Read more from Harvard Business School Executive Education: How to Spot a Liar. And what are the benchmarks of success?
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