Tom Spencer

MARCH 21, 2020

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

MARCH 21, 2020

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 78

Banking Airlines Insurance Insurance 78

Asamby Consulting

JANUARY 13, 2022

Process improvement is necessary to bring the company back to what made growth possible in the first place: Good products and services. Taking care of tax, banking, regulatory or other administrative work is often times a good part of the operative tasks of the CEO. Examples are sales operations or revenue ops.

Operations 52

Operations Management Methodologies System 52