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8 Reasons that May Cause You to Loose Customers

Tom Spencer

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 78
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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

Examples of RPA and Process Improvement. The companies we have seen achieve the greatest success in deploying RPA are those who combine it with the disciplines of process redesign and continuous improvement. ” One example among many such improvements is in the secured lending business.

Company 47
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Texas Energy Screw-up and Small Business Impairments

Martinka Consulting

Have a list of tactics, whether it’s for growth, margin improvement, expense reduction, process improvement, an improved culture, or something else. Show profit because banks and buyers like profits. And three to five years allows you to show the results on your financial statements. Know what you are going to do.

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3D Printer Builds 10 Small Houses a Day for $5,000 Each

MishTalk

Here is an interesting video on the "contour crafting" process. Improvements in technology inevitably raise standards of living. Central banks will even attempt to fight it. With this technology, we can easily build "affordable homes". Curiously, people are concerned about it.

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Pushing Employees to Go the Extra Mile Can Be Counterproductive

Harvard Business

These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. It views morality as a kind of bank account. This entitlement is funded by those recently deposited credits in the moral bank account.

Study 28
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Why you need a COO or operations manager

Asamby Consulting

Process improvement is necessary to bring the company back to what made growth possible in the first place: Good products and services. Taking care of tax, banking, regulatory or other administrative work is often times a good part of the operative tasks of the CEO. You can unsubscribe at any time. Check out our privacy policy.