Remove Banking Remove Management Remove Process Improvement Remove Sales
article thumbnail

Why you need a COO or operations manager

Asamby Consulting

Why you need a COO or Operations Manager. Many founders and CEOs ask us this question: Do I need an operations manager? How do I best structure the role of an COO or operations manager. What qualifications should an operations manager or COO have? Many of our clients are reaching out to us at a time of growth.

article thumbnail

8 Reasons that May Cause You to Loose Customers

Tom Spencer

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 88
article thumbnail

8 Issues that May Cause You to Lose Customers

Tom Spencer

One of the big five banks in Canada, Scotiabank, has outsourced printing of cheques to an external vendor called D+H. Whenever a customer orders a new chequebook online and faces some issues while doing so, bank employees politely redirect the customer to the vendor. From airlines to banks we experience this all the time.

Banking 78