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You Don’t Need to Be a Silicon Valley Startup to Have a Network-Based Strategy

Harvard Business

But platforms and networks can be developed in many different ways. As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. For most companies intellectual property is something that sits on their balance sheet. Insight Center.

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Blockchain Will Transform Customer Loyalty Programs

Harvard Business

In some cases, travel loyalty program points differ by journey component (flight, car rental, hotel, dining), leading to fragmented point collections. IBM, for example, is partnering with startup Loyyal to develop blockchain infrastructure for loyalty and rewards programs. Early adopters could benefit considerably.

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