Consulting Matters

SEPTEMBER 7, 2021

Have you switched up your career from leadership to consulting and coaching? During our chat, I tell J that he needs to identify whether he is a B2B or B2C consultant or coach - this will determine how he positions himself and answers the dreaded "What do you do?" Do you wish you had a ready response to the "What do you?"

B2C 156

B2C Methodologies How To B2B 156

Makarios Consulting

AUGUST 3, 2022

If you are in the B2C space, you may not have personal relationships with your customers. You might conduct training for your customer service representatives to ensure an even higher level of customer satisfaction. Ideas may include marketing initiatives, personal networking, social media, thought leadership, new offerings, and more.

B2B 76

B2B B2C Trends Agile 76

Makarios Consulting

AUGUST 3, 2022

If you are in the B2C space, you may not have personal relationships with your customers. You might conduct training for your customer service representatives to ensure an even higher level of customer satisfaction. Ideas may include marketing initiatives, personal networking, social media, thought leadership, new offerings, and more.

B2B 52

B2B B2C Trends Agile 52

Harvard Business

DECEMBER 13, 2017

And here’s an interview with Sam Lessin , former VP of Product Management at Facebook, who says he has “never successfully trained empathy.”). Eriksson, Banfield and Walkingshaw ’s book Product Leadership has a section that has a lot more detail on this topic). Company Fit.

Productivity 28

Productivity Management Engineering Case Interview 28