Makarios Consulting

AUGUST 3, 2022

If you are in the B2C space, you may not have personal relationships with your customers. Third, be flexible and agile to respond to customer needs. You might conduct training for your customer service representatives to ensure an even higher level of customer satisfaction. Fifth, seek ways to improve internal efficiencies.

B2B 76

B2B B2C Trends Agile 76

Makarios Consulting

AUGUST 3, 2022

If you are in the B2C space, you may not have personal relationships with your customers. Third, be flexible and agile to respond to customer needs. You might conduct training for your customer service representatives to ensure an even higher level of customer satisfaction. Fifth, seek ways to improve internal efficiencies.

B2B 52

B2B B2C Trends Agile 52

Harvard Business

DECEMBER 13, 2017

And here’s an interview with Sam Lessin , former VP of Product Management at Facebook, who says he has “never successfully trained empathy.”). Eriksson, Banfield and Walkingshaw ’s book Product Leadership has a section that has a lot more detail on this topic). Company Fit.

Productivity 28

Productivity Management Engineering Case Interview 28