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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

This results in faster resolutions for customers, better overall experiences, and increased productivity. Streamlining employees’ processes makes them more productive and, in the end, leads to better customer experiences. Brands can achieve triple digit ROI from RPA and other CX automation tools.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business

Thirty percent of early AI adopters in our survey — those using AI at scale or in core processes — say they’ve achieved revenue increases, leveraging AI in efforts to gain market share or expand their products and services. Furthermore, early AI adopters are 3.5 Digital capabilities come before AI.

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