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Customer intent is a treasure trove of actionable data hiding in plain sight

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Detecting and understanding customer intent can give brands clarity into what a customer is trying to do beyond what they are saying or clicking on, whether it’s an upsell opportunity, a chance to deepen the customer relationship, increase customer retention, enhance a product or service, or something else.

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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

Product and Service Innovation. Automotive. Consumer Products. They travel quite a bit, but their hours are slightly less than BCG or McKinsey and on par with Bain. The practice areas of Booz & Company include: Strategy and Leadership. Organization and Change. Program Management. Operations and Logistics.