Customer intent is a treasure trove of actionable data hiding in plain sight
1 to 1
JULY 29, 2022
“Oftentimes, the user experience developed by a company for its customers overlooks critical components of the underlying intents the customer wants resolved through their customer experience (CX),” says Ravi Bharadwaj, executive director of corporate strategy at TTEC. “By
29 
Let's personalize your content