Harvard Business

MAY 17, 2017

The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. For over 40 years, Southwest Airlines has been a disruptive force in the airline industry, creating an entirely new category and a record 43 consecutive years of profitability.

Airlines 51

Airlines Strategy Strategy Strategy& 51

Harvard Business

JULY 27, 2017

Make sure to use the right metrics when measuring success and identifying areas for growth. Repeat usage or transactions completed may be more meaningful metrics than time spent for a productivity app like Dropbox or a travel app like Alaska Airlines. Insight Center. Crossing the Digital Divide. Think about Airbnb.

Strategy& 32

Strategy& Strategy Strategy Metrics 32

Harvard Business

AUGUST 7, 2018

” Metrics were developed to monitor these, and targets were set before moving on. It can even involve immersing yourself in the stakeholder experience by going through it, e.g. the senior executives of an airline might travel at the back of the plane to get a feel for what economy passengers experience.

Case Interview 53

Case Interview Groups Small Business Examples 53

Harvard Business

DECEMBER 20, 2016

The airline industry has experienced great volatility from deregulation, takeovers through mergers and acquisitions, and, as always, unpredictable forces of nature. “My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said. Sales & Marketing Adapted from. Eddie Yoon.

Energy 28

Energy Airlines Culture Retail 28

Tsavo Neal

JANUARY 25, 2018

As a consultant, there is no better position to be in for sales conversations than that of the trusted advisor — a position that publishing your white paper helps you take. Knowing that your lead is interested in the topic of the white paper is critical information when coming up with your inbound sales outreach strategy.

Consulting 68

Consulting Advertising Case Interview Conference 68