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MAY 19, 2020

A forward-thinking strategy is the best solution for overcoming uncertainty. For CX-leaders in the contact center space to overcome the fallout from COVID-19, the digital, remote, and perseverance strategies that carried them through the crisis in the first place may be their best move. Here are three strategies worth embracing.

Real Estate 26

Real Estate Company Agile Strategy 26

Harvard Business

AUGUST 15, 2017

When freelancing is your primary source of income, you have to be meticulous and organized about keeping your books, according to Jon Younger, the founder of the Agile Talent Collaborative , a non-profit research organization and the coauthor of Agile Talent. “It is a critical aspect of your reputation.”

Cash Flow 28

Cash Flow Case Study Case Studies Talent 28

Harvard Business

JUNE 27, 2016

At Wisdom Labs, we’ve found that implementing multimodal learning and skill development solutions — including a combination of mobile learning, onsite training, webinars, and peer-to-peer learning networks promotes the greatest chance for mindfulness to become a core competency within an organization. Develop mental agility.

Energy 36

Energy Agile Survey Training 36