article thumbnail

Driving Digital Transformation in Aerospace & Defense: Recent Technology Trends

Epicflow

The technology allows A&D organizations to transform their manufacturing processes, improve safety, optimize customer service, system management, and, of course, transform military operations. After corresponding training, it took the Marines only about 36 hours to create this structure. Training personnel. .

Trends 52
article thumbnail

Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. Link to Employee Well-Being: A survey conducted by Globoforce in 2021 found that 84% of employees felt recognized by their manager reported lower stress levels. We thought they could do more.

article thumbnail

2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? And the contact center industry is not exempt. Eliminate waste from operations.