Customer intent is a treasure trove of actionable data hiding in plain sight
1 to 1
JULY 29, 2022
According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020. TTEC identified the top reasons (intents) customers contact companies across different industries for customer support.
29 
Let's personalize your content