Remove 2017 Remove Operations Remove Process Improvement Remove Training
article thumbnail

Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Higher wages are also necessary for many companies that are stuck in a vicious cycle of bad jobs, bad operations, bad customer service, low productivity, and high costs. When they have an idea for improvement, they are shut down by a manager who is already overwhelmed with all the firefighting she or he has to do. Take-home pay.

Retail 35
article thumbnail

How to Beat Mid-Career Malaise

Harvard Business

” Even if you cannot change your circumstances, “you might be able to change the microenvironment in which you operate.” This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.” It was held last August.

How To 52