2016 Ethics Methodologies Productivity 
Harvard Business
DECEMBER 1, 2016
As the newly released 2016 Empathy Index demonstrates, empathy, which is about understanding our emotional impact on others and making change as a result, is more important to a successful business than it has ever been, correlating to growth, productivity, and earnings per employee. Methodology. billion ($1.39
Organizational Talent Consulting
FEBRUARY 21, 2022
In addition to increased productivity of expected behavior, leadership impacts a follower's discretionary effort, also known as organizational citizenship behavior (OCB). According to the Edelman trust framework, trust in leadership is given based on competence and ethical behaviors. References: Anderson, R., & & Adams, W.
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