article thumbnail

To Better Train Workers, Figure Out Where They Struggle

Harvard Business

Almost half (49%) said that it was difficult to ensure a return on investment (ROI). Launched in 2015, Generation works in five countries (India, Kenya, Mexico, Spain, and the United States). The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion.

article thumbnail

Putting Humans at the Center of Health Care Innovation

Harvard Business

For example, in 2015 the Consortium arranged a global Zika Innovation Hack-a-thon in which 200 innovators developed 15 proposed solutions in 48 hours to help control the virus. This can result in favoring projects promising a quick ROI over riskier projects offering bigger impact in the long-term.

article thumbnail

B2B Salespeople Need to Act More Like Travel Agents

Harvard Business

According to the travel and leisure marketing firm MMGY, the use of travel agents increased by 50% from 2014 to 2015. Consider what’s happened with travel: With the explosion of internet travel sites in the 2000s, consumers took charge of their own travel, and travel agencies hemorrhaged business. Fast forward to today.

B2B 33