BCG

JANUARY 5, 2017

One industry that has been a huge beneficiary of all this turbulence is the change management industry. Companies in all sectors eagerly seek its services, on the premise that a tailor-made change program will improve the trajectory of their business. Unfortunately, change programs have a remarkably modest record of success.

Change Management 85

Change Management Management Comparison Industry 85

Management Consulted

NOVEMBER 2, 2015

Business Process Management. Change Management. In 2013 alone, 2,861 instructor-led courses were offered by the firm. More accolades include: Association of Management Consulting Firms – Excellence in Consulting: Corporate Responsibility/Humanitarian (2014). Supply Chain and Operations. Other Operations.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

JULY 19, 2016

From just a few thousand queries a month in 2013, ABIe now handles 100,000 — from all of the company’s employees, and not just from agents. A new version of ABIe will soon be taking queries directly from the customers. Don’t make your AI too lite.

Company 28

Company Knowledge Base Insurance Insurance 28