Halo Psych
NOVEMBER 18, 2023
Whether I’m chatting on a podcast such as my most recent interview for the Jobsworth Podcast , or whether I’m being asked to give a talk or run a course – the topic de jour has been feedback. A 2008 study suggests we are more likely to be indirect when giving negative feedback. We’re likely to go all round the houses.
Tom Spencer
APRIL 8, 2017
Some films are also good at explaining the complicated stuff– The Big Short explains the Financial Crisis of 2008 really well and in a quirky, breaking the fourth wall kind of way that keeps it interesting (and who doesn’t want to see Margot Robbie in a bathtub explaining mortgage backed securities?).
1 to 1
MAY 7, 2013
Last week while I was attending the Gartner Customer 360 Summit in San Diego, I had the opportunity to attend a workshop that was focused on best practices in enabling great customer experiences. Gartner & 1to1 Media CRM Excellence Awards. Mobile Marketing. Sales Effectiveness. Social Media. Voice of the Customer. Church of the Customer.
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