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To Reduce Complexity in Your Company, Start with Pen and Paper

Harvard Business

I’m told that at one point the management-through-presentation culture of the company was so extensive that they were actually investigated by 3M for potentially re-selling the huge volumes of acetates used in those days to make slides for overhead projectors!

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Getting the Most from an Online Customer Community

Harvard Business

According to the Market Research Society (MRS) , spending on online research increased 15 percent from 2008 to 2012. Too often, the work required to maintain a thriving community culture – one that yields a continuous stream of insights and opportunities for the business – is grossly underestimated. Measure the ROI.

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Organizational Fitness for Growth: Five Insights for CEOs

Kates Kesler

The company grew through brilliant marketing, brand acquisitions, innovation and a decentralized geographic set of business units that helped create an entrepreneurial culture out in the markets. PepsiCo is a $65B food and beverage giant, with a dozen global brands, operating in 190 countries. 4: Build Capabilities for the Future.

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