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5 retail strategies that are here to stay

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To better understand this, let’s explore the 5 retail strategies that are defining the industry and unlocking success on all fronts. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime. Tap into the power of remote work.

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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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And, while some customer service associates may initially fear automation – perhaps worrying it will take over part or all of their job – smart automation actually prepares employees with the tools they need so they’re ready to hit the ground running when volume surges hit.