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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Brands can achieve triple digit ROI from RPA and other CX automation tools. The post Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or appeared first on 1to1 Media.

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5 retail strategies that are here to stay

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With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

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