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7 Employee Comments that Destroy a Team

Rick Conlow

Team Content and Process The bottom line is that a team’s success largely depends on the content and the process. The content involves the task for the team, for example: improving a work process, preparing for product presentation, or creating a marketing campaign. “This isn’t my real job.”

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6 Turnaround Tactics for a Failing Team

Rick Conlow

Less than 25% of employees have attended a company sponsored training program in the last five years. Do not wait for your boss to tell you to do something differently to improve. One large retail company tried for four years to improve their customer experience to no avail. If you do, you add to your woes. You must act.

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6 Turnaround Tactics for a Failing Team

Rick Conlow

Less than 25% of employees have attended a company sponsored training program in the last five years. Do not wait for your boss to tell you to do something differently to improve. One large retail company tried for four years to improve their customer experience to no avail. If you do, you add to your woes. You must act.

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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Facing a tight labor market as the holiday shopping season approaches, many retail companies will undoubtedly consider following the lead of Amazon, which recently announced that it is raising its minimum hourly wage for all of its U.S. Higher wages are good for retail and other low-wage service workers.

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