“Social Media Crisis” and Other Buzzwords that Need to Go
Melissa Agnes
JULY 17, 2014
Social media is an inevitable part of any crisis today, as well as a crisis communication tool that needs to be effectively used in order to help manage a crisis. Innovative is defined as: (of a product, idea, etc.) A crisis is a crisis and when it goes viral it goes viral everywhere, not just on social media. Written by Eric Chandler.
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