Remove Healthcare Remove Metrics Remove Operations Remove Time Management
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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

It was meant to be a win-win: Patients and their families would get a better, more personalized hospital experience, and doctors could spend less time managing patients and more time practicing medicine. It was definitely the PCE and the family against me.”

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How Marketers Can Connect Profit and Purpose

Harvard Business

Melissa Waters, CMO of Lyft, says “Any customer these days is asking for transparency on what a company stands for and why they operate. It must be woven into a company’s operational fabric. “The amount of time management teams are spending reacting to dramatic changes in the world is unprecedented.