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TCIP #059 – The Human Capital Component Of Crisis Management, With Sam Miller

Melissa Agnes

Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to be sharing the latest Crisis Intelligence Podcast with you! An important question that should be added to your risk analysis – every time. Connect with Melissa and Sam. About host, Melissa Agnes.

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These Smart Social Media Tactics Will Help You Prevent A Crisis

Melissa Agnes

A social media manager loses their temper in a customer service post on Facebook. Unfortunately, there is no shortage of these types of events online. 1) Provide social media training for everyone that operates as an admin on a brand account. Platforms: Managers need to be trained on the platforms they use.

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