Tom Spencer

MARCH 21, 2020

Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. It is very easy to state company policy and say sorry we can’t help. You are not transparent or operate in bad faith. You don’t empathise with the customer.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

MARCH 21, 2020

Over time, the executives get so engrossed in running the day to day operations of the business that they forget that the purpose of the business is to serve it’s customers. It is very easy to state company policy and say sorry we can’t help. You are not transparent or operate in bad faith. You don’t empathise with the customer.

Banking 78

Banking Airlines Insurance Insurance 78

Consulting and Organizational Management

DECEMBER 2, 2012

The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. On one hand, I like projects that enable me to work with employees to figure out how to improve their business. Business Ethics, Culture and Performance. Translate This. Library Blogs Home.

Organizational Development 73

Organizational Development Nonprofit Ethics Consulting 73