Remove Efficiency Remove Meeting Remove Policies Remove Technology Implementation
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Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves

Harvard Business

Their selvesware could perform social-network analytics, prioritize project milestones, and draft post-meeting communiqués designed to get their team interacting more with each other. “Your heart rate is the highest it’s been this week,” the app might display after a stressful meeting.

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The Critical Skills for Leading Major Change in America’s Health System

Harvard Business

In fact, we were actually engaged not in a technology-implementation program but in a huge change-management initiative. This larger battle for hearts and minds conditioned everything we did in applying our authorities and meeting our practical challenges. After one meeting, I got feedback about what a great exchange we had.

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