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Conversation with North Highland

Tom Spencer

Tom: North Highland offers a range of solutions including Data and Analytics, Managed Services, Operating Efficiency Ratio, People and Change, Professionalising IT, Social Insights Lab and Strategy and Advisory. Tom: What is the firm’s travel model? Where does North Highland do the bulk of its work? How are consultants reviewed?

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How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business

Much of the current thinking about new service-delivery models is based on the notion that cost and efficiency of care delivery can be enhanced by directing more patients to primary care. Our view is that early conceptions of connected health and the patient-centered medical home (PCMH) traveled a flawed path. Provider workload.

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