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TCIP #059 – The Human Capital Component Of Crisis Management, With Sam Miller

Melissa Agnes

Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to be sharing the latest Crisis Intelligence Podcast with you! An important question that should be added to your risk analysis – every time. Running time: 49:30. Connect with Melissa and Sam.

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These Smart Social Media Tactics Will Help You Prevent A Crisis

Melissa Agnes

A social media manager loses their temper in a customer service post on Facebook. 1) Provide social media training for everyone that operates as an admin on a brand account. Your social media manager needs to be more than someone who just knows how to schedule posts on Facebook. Great news: It’s a free download!

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