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How to Win with Automation (Hint: It’s Not Chasing Efficiency)

Harvard Business

At the same time, managers need to continue to motivate employees who fear their jobs being replaced by robots. Lynda Chin, who co-developed the Oncology Expert Advisor at MD Anderson powered by IBM’s Watson, believes that automating cognitive tasks in medicine can help physicians focus more on patients.

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How to Reduce Primary Care Doctors’ Workloads While Improving Care

Harvard Business

Just imagine the operational demand if primary care providers also had to actively monitor their patients’ health data between office visits. The workload problem is further increased by patients’ likely response to enhanced availability, such as what tax accounting and retail customers have enjoyed through digital channels.

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