Harvard Business
MARCH 29, 2018
The relentless rise of online retailers has led to deep soul searching among brick-and-mortar retailers to find ways to compete. The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions.
Harvard Business
MARCH 30, 2017
At the same time, managers need to continue to motivate employees who fear their jobs being replaced by robots. This creates a dilemma for leaders. Clearly, any enterprise that doesn’t embrace automation won’t be able to survive any better than a farmer with a horse-drawn plow. market share in online sales.
Harvard Business
NOVEMBER 13, 2017
Just imagine the operational demand if primary care providers also had to actively monitor their patients’ health data between office visits. The workload problem is further increased by patients’ likely response to enhanced availability, such as what tax accounting and retail customers have enjoyed through digital channels.
Expert insights. Personalized for you.
28 
Let's personalize your content