Harvard Business

JUNE 30, 2017

When it comes to training and workforce development, lots of them. Almost half (49%) said that it was difficult to ensure a return on investment (ROI). The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion. and sixfold in India.

Training 37

Training Training ROI Metrics 37

1 to 1

DECEMBER 13, 2021

Step #1: Understand your current CX state Your brand needs to maintain and develop a deep understanding of your customers—their basic needs and unique expectations. Step #4: Develop a digital transformation strategy Now that your current capabilities and future goals have been collected, it’s time to act.

Metrics 26

Metrics Tools Case Interview Strategy 26

Harvard Business

OCTOBER 3, 2018

There are findings that point to positive gains in both cost savings and productivity measures, while other studies, including the recent report from the National Bureau of Economic Research, find that programs can make for good recruitment tools but won’t do much to lower costs or improve health.

How To 35

How To Metrics ROI Groups 35

Harvard Business

SEPTEMBER 24, 2018

In Grand Rapids, Michigan, for instance, Grid70 houses design, business innovation, and product development teams from a grocery chain, shoe retailer, and consumer goods manufacturer — no coding required. At Grid70, one tenant reported a 30%–40% reduction in product development time after a redesign of their workspace.

Company 35

Company Case Interview ROI Engineering 35

Harvard Business

JUNE 3, 2016

The risk of underestimating the necessary time is that the day-to-day work of tactical community management will prevent planning for future strategic initiatives like new product development. ” Don’t just recruit “fans” for your community. Measure the ROI. Managing communities is a big commitment.

ROI 28

ROI Recruiting Recruitment Metrics 28