Development Knowledge Base Metrics Strategy 
Kates Kesler
JULY 24, 2020
Talent problems are result of organization design decisions related to organization strategy and broader organization design issues. The Star Model provides a holistic view of to look at the diversity opportunity and it starts with strategy. Creating intentionally smaller GM development roles can provide growth opportunities for all.
Kates Kesler
JULY 22, 2020
Talent problems are result of organization design decisions related to organization strategy and broader organization design issues. The Star Model provides a holistic view of to look at the diversity opportunity and it starts with strategy. Creating intentionally smaller GM development roles can provide growth opportunities for all.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kates Kesler
MARCH 7, 2021
Communities of practice develop common guidelines, methods, and processes to maintain a consistent quality standard and avoid duplication of efforts. METRICS/REWARDS . . What metrics should we track? . Competency models are developed at the enterprise level for PMs and CMs. . Christie Irizarry.
Kates Kesler
APRIL 7, 2022
Work and decisions often become centralized at a corporate level for a variety of good reasons – to drive common strategy and policy, to consolidate work for efficiency and scale, to leverage scarce talent through centers of expertise. A common strategy is created by representatives of the network and is broadly communicated.
Harvard Business
SEPTEMBER 11, 2017
Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Start a knowledge base.
Harvard Business
JULY 19, 2016
At the high end of artificial intelligence are systems like cognitive computing that are allowing driverless cars and other machines to develop the capacity to learn from their experiences in the world — by incorporating nuances, remembering outcomes, and adapting to mistakes. (A No strategy is static. Insight Center.
Expert insights. Personalized for you.
65 
Let's personalize your content