Remove Culture Remove Metrics Remove Presentation Remove Process Improvement
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Why GE, Boeing, Lowe’s, and Walmart Are Directly Buying Health Care for Employees

Harvard Business

Candidate centers must provide information including detailed clinical protocols, surgical-patient selection criteria, clinical registry participation (more on that below), information on multidisciplinary shared decision-making, as well as institutional and physician-level performance metrics.

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Great Digital Companies Build Great Recommendation Engines

Harvard Business

In my experience, legacy managements too frequently misunderstand recommenders’ role in driving innovation and cultural change. Platform companies invest in virtuous cycles to solve problems; more-traditional firms invest in process improvement to solve problems. What metric matters more: engagement or inquiry?