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"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

MAY 1, 2019

You’re not doing any process mining. You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.”

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Software Chemicals Analysis Process Analysis 124
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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

NOVEMBER 16, 2016

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.

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System Healthcare Financial Construction 28
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