Change Management Insurance Metrics Sales 
Harvard Business
JULY 19, 2016
For example, Allstate Business Insurance, a division of Allstate Insurance, used the tools to develop a virtual assistant known as ABIe (pronounced “Abby”) to answer questions from its 12,000 agents. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.
Harvard Business
MAY 8, 2017
Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.
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