Change Management Information Technology Policies Sales 
Tom Spencer
FEBRUARY 1, 2020
Strategy Consultants: Within management consulting, Strategy Consultants operate at the highest level of the consultancy market, focusing on strategic topics like corporate and organizational strategy, economic policy, government policy and functional strategy. Sales, Marketing, Production) and secondary functions (e.g.
Harvard Business
JULY 19, 2016
.” When the company upgraded its commercial insurance line for small businesses a few years ago, the agents jammed internal call centers with questions about how the policies worked and how to set sales quotes. The cost of simply expanding the call centers was prohibitive. Don’t make your AI too lite.
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