Change Management How To Information Technology Metrics 
Organizational Talent Consulting
APRIL 18, 2022
It is projected by 2030 in the US and Europe that the time spent during a workweek will on information technology and programming tasks increase the most. While some skills will be less in demand it is important to consider the human leadership skills that remain in the technology-driven workplace.
Harvard Business
JULY 19, 2016
.” When the company upgraded its commercial insurance line for small businesses a few years ago, the agents jammed internal call centers with questions about how the policies worked and how to set sales quotes. The cost of simply expanding the call centers was prohibitive.
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