Remove Change Management Remove Development Remove Study Remove Turnaround
article thumbnail

Small Steps or Big Steps: What’s the Right Way to Begin Improvement?

Markovitz Consulting

He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. But I’m struggling to reconcile his success with everything I’ve seen and studied, which runs counter to Byrne’s experience. You build your way up to those levels.

article thumbnail

Research: How the Best School Leaders Create Enduring Change

Harvard Business

As a school leader sets off on this journey, how do they know what to do, when to do it, who to listen to, and how to manage critics along the way? Our study of the actions and impact of 411 leaders of UK academies found that only 62 of them managed their turnaround successfully and sustainably transformed their school.

article thumbnail

A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. A Harvard Business School case study that Robert Huckman, Sam Travers, and I wrote earlier this year documents what came next.

Culture 28