Markovitz Consulting

JULY 11, 2017

He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. Operational and financial improvements are rapid, dramatic, and lasting. as a result], when new issues come up, they are going to revert to what they know.

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Harvard Business

OCTOBER 17, 2016

What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. ” And she restored the company’s profitability — the turnaround was a success. “The response was overwhelming,” Mulcahy said. “Defection slowed to a trickle.

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Harvard Business

OCTOBER 24, 2016

The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative. Historically, the organization’s culture had been slow and unresponsive because decision making resided largely at the top. The CEO was perpetuating the very problem he sought to fix.

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Harvard Business

DECEMBER 22, 2016

In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved.

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Harvard Business

SEPTEMBER 14, 2017

As a school leader sets off on this journey, how do they know what to do, when to do it, who to listen to, and how to manage critics along the way? Our study of the actions and impact of 411 leaders of UK academies found that only 62 of them managed their turnaround successfully and sustainably transformed their school.

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