Case Study Culture Efficiency Turnaround 
Harvard Business
AUGUST 16, 2018
Catherine, a senior marketing director leading a cross-functional product development team at the same company, provides a contrasting case study. Perceptions about his overall efficiency and effectiveness rose dramatically. Role Models: shape the values, behavior, and culture of the organization.
Harvard Business
DECEMBER 22, 2016
In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved. The stakes, in other words, were high.
Expert insights. Personalized for you.
30 
Let's personalize your content