LSA Global

DECEMBER 10, 2021

According to ES Research almost 90% of business sales training has no lasting impact after only 120 days Across over 800 training projects, our own training measurement research found that only 1-in-5 learners, regardless of content area, changed their behavior from training alone.

Training 36

Training Training Exercises Case Study 36

Harvard Business

NOVEMBER 6, 2018

Transforming Customer Experiences draws upon the latest research and insights to equip senior managers with a new toolkit for leading and managing a professional services firm or a customer service or sales team. The case explores this process through the example of Cineplanet, a leading movie cinema chain in Peru.

Education 30

Education Methodologies Case Study Case Studies 30

Harvard Business

DECEMBER 7, 2017

The case explores this process through the example of Cineplanet, a leading movie cinema chain in Peru. The company hired IDEO to help them determine how to better align their operating model with the needs of its customers. “This case study may change the way you think about thinking,” says Buell.

Education 28

Education Methodologies Case Study Case Studies 28

Harvard Business

MAY 20, 2016

It can serve as the basis of a design visioning workshop with a larger group about how and where people work and how they would envision working in new ways in the future. To illustrate how this all plays out on a larger scale in real companies, here are two mini case studies from businesses we’ve worked with.

Exercises 37

Exercises Meeting Real Estate Survey 37