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Deep Dive into Customer Segmentation (Part 1 of 2)

Tom Spencer

To understand the target customers on this level, methods such as focus groups, surveys, interviews, and case studies can be successful. Microsoft intimately knows what business people in specific industries need to succeed. Harley Davidson taps into the psyche of riders including their image, attitude and bucket-list trips.

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A.T. Kearney Interview & Culture

Management Consulted

Kearney becomes a wholly owned subsidiary of EDS in September, nearly doubling in size and vastly expanding its industry expertise and information technology capabilities. 1997 – First Global Prize, an annual business school case study competition for potential recruits, awarded. Industries. Firm hires 2,000th employee.