Case Studies Emotional Intelligence Ethics Metrics 
Rick Conlow
JANUARY 2, 2023
Consider GM as a case study. According to management studies, a key reason leaders derail is that they do not communicate well. According to Dr. Travis Bradberry, CEOs and other executives have the lowest emotional intelligence skills of all management levels. CEOs focus on data, facts, figures, and metrics.
Rick Conlow
AUGUST 19, 2021
Their study’s methodology included a questionnaire and case studies. Leaders who are genuine not only act the part but also declare their values, ethics, and standards quite clearly. Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “people skills”.
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